This Privacy Policy applies to all personal information collected by Davidson Corp Pty Ltd (BDC, we, our) via the website located at www.braddavidson.com.au (Website) even if you do not engage any of our services. By supplying us your details, accessing the Website or accessing services provided by us, you consent to the use, collection, storage, disclosure or processing of your personal information in accordance with this Privacy Policy. You can withdraw your consent at any time.

We may amend this Privacy Policy from time to time, with or without notice to you. We recommend that you visit our Website regularly to keep up to date with any changes.
This Privacy Policy may continue to apply to you and your information even after your relationship with us has come to an end.

1 What is “personal information”?

(a) Personal information has the meaning provided by the Privacy Act 1988 (Cth) from time to time, which is currently defined as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
(i) whether the information or opinion is true or not; and
(ii) whether the information or opinion is recorded in a material form or not.
(b) If information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this Privacy Policy.

2 What information do we collect?
(a) The kind of personal information that we collect from you will depend on how you use the website, the circumstances of collection and the kind of service that you request from us, but will typically include:
(i) Contact information: your name, phone number, email address, postal address, physical address, your gender;
(ii) Subscriptions/preferences: when you subscribe to receive our newsletter or updates, as well as content preferences to help us identify which material you want to receive;
(iii) Billing or purchase information about your transactions, including credit card details;
(iv) Technical information: information about the device used to access our Website or other social media sites, such as IP address, browser type, time zone settings, location and mobile network information;
(v) Publicly available information, including from internet search platforms and social media platforms, such as Facebook; and
(vi) Any additional personal information you provide to us, or authorise us to collect, as part of your interaction with us.
(b) If you are participating in an event we are managing or delivering, we may take images or audio-visual recordings which identify you.
(c) In some circumstances, we may collect information which is considered sensitive information. For example, if you are injured at an event delivered by us, we may collect health information about you in an emergency.
(d) You can always decline to give us any personal information we request, but that may mean we cannot provide you with some or all of the services you have requested. If you have any concerns about personal information we have requested, please let us know.

3 How and why we collect your personal information

(a) We may collect personal information from you whenever you input such information into the Website, or otherwise provide this information to us.
(b) We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
(c) We collect personal information reasonably necessary to carry out our business, to assess and manage our clients’ needs and provide services. We may also collect information to fulfil administrative functions associated with these services, for example billing, and entering into contracts with you or third parties.
(d) The purposes for which we usually collect and use personal information depends on the nature of your interaction with us, but may include: responding to requests for information and other general inquiries; managing, planning, advertising and administering programs, events and competitions; researching, developing and expanding our products and services; informing you of our activities, events, products and services; responding to concerns and complaints; assessing your application for supply of our products or services; publishing (including via social media) customer testimonials which may contain personally identifiable information; complying with our legal and regulatory obligations, including audit or reporting requirements; protecting our interests, including by registering a security interest on the Personal Property Securities Register or checking against sanctions; defending or enforcing our rights or obligations, for example to collect money owed to us; or any other purpose which we notify you when we collect information or to which you have expressly or impliedly provided your consent.
(e) We generally collect personal information directly from you. We may collect and update your personal information over the phone, by email, over the internet or social media, or in person. We may also collect personal information about you from other sources, for example third parties suppliers and contractors who assist us to operate our business.
(f) Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of websites that are linked to our Website.

4 Purpose of collection

(a) The purpose for which we collect personal information is to provide you with the best service experience possible on the website.
(b) Besides our staff, we ordinarily share information with third parties who enable us to provide you with our services. These include:
(i) Professional advisers, relevant to our services;
(ii) Venues, contractors and product and service providers where there is reasonably necessary for the delivery of our services;
(iii) Our outsourced service providers such as IT consultants, subcontractors, including those used for data processing, data analysis, customer satisfaction surveys, IT services and support, Website maintenance and development, printing, archiving, mail-outs and market research.
(c) We will only share your personal information with third parties where it is necessary to help us do what we collected your information for, where it is required by law or where you give us authority to.
(d) By using our website, you consent to the use or disclosure of your personal information for the purposes of informing you about our, or a third party’s, products or services, special offers, promotions or other opportunities or events that may be of interest to you, including receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. This may include information from us in relation to promotional or marketing material of third parties with which we have an affiliate or relationship, or which we endorse or otherwise support. Our marketing material will include a simple means by which you can request not to receive further communications of this nature. Your consent to receive direct marketing communications from us in the above ways will be deemed if you do not opt out when you are offered the opportunity to do so and will remain current on an ongoing basis unless and until you advise otherwise.

5 How do we hold and store your personal information?
(a) We hold and store information in paper-based files or other electronic record keeping methods (including hard drives, external drivers and third-party cloud service providers located overseas).
(b) Our Website does not necessarily use encryption or other technologies to ensure the secure transmission of information via the internet. Users of our Websites are encouraged to exercise care in sending personal information via the internet.

6 Access and correction
(a) Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below. There may be times where we can lawfully refuse to provide your Personal Information. If we deny this access, we will write to you to let you know why.
(b) You will not be charged for making a request to access your personal information but you may be charged for the reasonable time and expense incurred in compiling information in response to your request.
(c) We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up-to-date. You can help us to do this by letting us know if you notice errors or discrepancies in information we hold about you and letting us know if your personal details change.
(d) However, if you consider any personal information we hold about you is inaccurate, out-of-date, incomplete, irrelevant or misleading you are entitled to request correction of the information. After receiving a request from you, we will take reasonable steps to correct your information.

7 Can you deal with BDC anonymously?

BDC will provide individuals with the opportunity of remaining anonymous or using a pseudonym in their dealings with us where it is lawful and practicable (for example, when making a general enquiry). Generally, it is not practicable for BDC to deal with individuals anonymously or pseudonymously on an ongoing basis. If we do not collect personal information about you, you may be unable to utilise our services or our Website.

8 Complaint procedure

If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by us and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

9 Overseas transfer

Your personal information may be transferred overseas or stored overseas for a variety of reasons. It is not possible to identify each and every country to which your personal information may be sent. If your personal information is sent to a recipient in a country with data protection laws which are at least substantially similar to the Australian Privacy Principles, and where there are mechanisms available to you to enforce protection of your personal information under that overseas law, we will not be liable for a breach of the Australian Privacy Principles if your personal information is mishandled in that jurisdiction. If your personal information is transferred to a jurisdiction which does not have data protection laws as comprehensive as Australia’s, we will take reasonable steps to secure a contractual commitment from the recipient to handle your information in accordance with the Australian Privacy Principles.

10 GDPR

In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. The fact that you may be located in Europe does not, however, on its own entitle you to protection under the GDPR. Our website does not specifically target customers located in the European Union and we do not monitor the behavior of individuals in the European Union, and accordingly the GDPR does not apply.

11 How to contact us about privacy

If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us on: tips@braddavidson.com.au